Money Mart Canada : Reviews and Offers

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from says:

Review:
Hello my name is Tara Lee the reason why I am contacting you today is because I was a Client with you money mart in miramichi nb..I was a faithful and loyal Client.I had got a payday loan at first..Always payed it on time!!Even though I was losing 400$ month of my checks I still did..Than about after 3 months if doing this they offered me a installment loan..I thought well this would be a wonderful idea I won't loose 400$ a month I just have a payment of 139$ every 2 weeks...So I payed off my instalment loan of 1020$ If i am not mistaken..And got the rest of it i think I was aloud to get 1500$..And away I went..So in 3 months I lost 1200$(yes I understand what i was gettin into and I understand ur policy)But what i dont understand is why they didn't give me to get the installment loan first..What else I didn't realize is how far I was getting behind on my bills..Cause as soon as I got paid I would go right their and give them my 1000$ check and get 800$ and not put the full amount on the bills that they were suppose to be..So over a 3 month spans I lost 1200$ and each and everyone of my bills where only getting partially paid..Car payment/2 months behind Rent was paid in different quainty..Which end up all together getting 4 months behind..Cable got shut off and very many disconnection letters from hydro..So like i said i am not putting the blame on anyone but myself..I am just telling u my situation..I wish i was told about the installment loan first and mayney I could have prevented this..So I had to get another payday loan cause I was gonna lose my car/get kicked out of my place..So I got another payday loan..1084$..I had to do it I knew I was gonna lose money again..But what was I suppose to do!So payed some on each bill and that was that...For 4 weeks i did the same thing take my check in loose 200$..Get farther and farther behind..on the 4th week They said u can get a increase in your installment loan..U could have got in a month ago..Dont know why no one metioned that 2 you..When I first started going their .Their was just 1 one lady the manager working their buy herself cause someone quit..I think somone did come up from Ns to help her cause she was all alone..I am sure the stress from that made her quit..Than their was a lady their for like a week and a half..Than u have the 2 employees that u have now..So it's understandable that won one forgot it or never seen it..But I wish they had off cause maybey I wouldn't be this far behind if I was told about the installment loan at the first..Than the increase I could have got instead of getting another pay day loan and than losing another 400$..I got the increase payed off the payday loan my payments went from 109 to 139..I never missed a payment I never missed a payday loan payment..They never had to call 1 time...So over a period of 3 months I got so far behind that It just seemed impossible that i just was at my breaking point..I called them and said Is their anyways that i could get another increase and maybe I could at least get my rent paid off and 1 car payment and need a house for my 2 boys...I am a single mother and I am all that they have...They called me back and said I can get a increase i thought I will get the payday loan payed off and get some money for bills.....I was floored I had to pay my payday loan before I could even go through with the increase with the installment loan..So I literally had no money..Was going to have to get another payday loan where i am going to losses my hard earned money every 2 weeks...I said what am I going to do crying ..Tell me what i should do..They said nothing to do he shoukd have never told u that and get your hopes up she felt awful i was bal

Would you use Money Mart again?:

No I would not

12/6/2017 4:08:45 PM

 

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"Rude"

Kara from vancouver says:

Review:
Staff are rude and unprofessional.When I applied for an installment loan the 2 girls helping me crossed their fingers and jumped up and down hoping I would be approved. It was as though they were making a commission or bonus on m

Would you use Money Mart again?:

No I would not

8/23/2017 8:33:38 PM

 

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"Use the class action!"

from Victoria says:

Review:
Everyone who posted a negative review below are frickin' liars. I've used Money Mart for advance Payday Loans for over fifteen years and never had an issue. As far as the class action is concerned, naturally MM would not contact its customers; I found-out about the class action on my own and was refunded $525.

Would you use Money Mart again?:

Yes I would

6/25/2014 6:02:52 PM

 

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"Friendly"

from Sault Ste. Marie says:

Review:
I have had no issues with Money Mart. I've found their staff friendly and helpful. The only thing is once you get in the cycle using them all the time, it is very hard to get out of it, which is my problem, not theirs.

Would you use Money Mart again?:

Yes I would

6/1/2014 9:05:54 AM

 

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"Not notified of Lawsuit"

from Hamilton, Ontario says:

Review:
i was never notified of Money Mart's action suit settlement deadline of April 2/14. I was informed only last month that there were no updates and the only way to get my credits was to continue to cash advance!! I went in today and was informed their is no recourse and settlements have been finalized. I did not receive a letter nor a phone call advising of the deadline from corporate. Nor did the local branch advise me of the deadline. Honest business management would be to review your clients and forward information. It is once again, a major corporate office taking money from the people and pocketing for their own financial wealth. My story will go to the local paper and the better business bureau.

Would you use Money Mart again?:

Yes I would

4/12/2014 2:30:31 PM

 

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"Won't return your call"

from Toronto says:

Review:
Terrible service at store 1820 from the manager - Kennedy & Eglinton. Been sending money back home every month at the same location for over 2 years with no issues. Kept asking personal questions that he did not tell me were a requirement based off the increased amount of money I was sending. Instead of explaining that it was a requirement he got very rude and when I asked for someone else to serve me he walked off and told the other associates not to serve me. I was refused service. Contacted head office twice and over a week and no one has returned my call.

Would you use Money Mart again?:

No I would not

3/29/2014 11:57:59 AM

 

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"Really unhappy"

from Toronto says:

Review:
it sucks so bad i got so screwed over and i hate them never ever go there it is a useless place and all of there employes suck

Would you use Money Mart again?:

No I would not

3/4/2014 5:58:09 PM

 

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"Expensive Bill"

from calgary says:

Review:
Used money mart back in '03 for tax refund. Didnt go there again till '05-ish to cash a $50 cheque which they held onto and insisted i owe them the tax refund money. Didnt think much of it till recently applying for an online loan where i apparently "still have an outstanding loan" ... news to me.

Would you use Money Mart again?:

No I would not

12/16/2013 3:39:34 PM

 

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"Try it"

Try it from says:

Review:
I just want to try it I never hear this loan before.

Would you use Money Mart again?:

Yes I would

11/15/2013 6:36:34 AM

 

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"Rude Service"

from Kingston says:

Review:
Mr and my husband went to money mart at Address: 208 Division St, Kingston, ON K7K 3Z1 . The man that was serving us was rude and sit and laughing and smirking at us when we tried to explain about the pre paid card we had bought from them the night before did not work. They refuse to give you your money back because the package was opened, we didnt know the card wasnt going to work until after we opened it to get the card out to use it. As we were leaving the store the man who was serving us started yelling at us to go to the bank to get our money off the card, you can not take cash off the card! Then he said his supervisor told him to tell us to come back the next day!!!!! All we wanted was our $75 we paid for the card back they flat out and refused!

Would you use Money Mart again?:

No I would not

7/12/2013 5:54:43 AM

 

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"Bad Coupon"

from Woodbridge, Ontario says:

Review:
Money mart is the most horrible, did my taxes there in 2013 and they F$%&ked up 3 times, also got a coupon saying with a loan that i would not have to pay interest but they said it was not valid. When I called the Money Mart head office I was on hold for 30 min and when I was able to talk to someone they told me that the person on cash did not know the rules and my coupon was not valid. STAY CLEAR OF MONEY MART!!!! THEY ARE HORRIBLE

Would you use Money Mart again?:

No I would not

4/17/2013 2:20:02 PM

 

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"Good for cheque cashing"

from Toronto says:

Review:
The staff can be rude, and the lines are long, but I use them to cash my check whenever I am in a hurry. Just used them for this weeks pay since i don't have a bank account anymore.

Would you use Money Mart again?:

Yes I would

1/1/2013 10:14:45 PM

 

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"Honest and fast"

Colin from Calgary says:

Review:
Good service, staff was helpful. Used the store to cash a cheque for $1200, fees were low.

Would you use Money Mart again?:

Yes I would

11/3/2012 12:00:00 AM

 

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